Neuralog, Inc. Product Update Process
For Product Updates to Existing Neuralog Clients

STEP 1:  Determine if you require New Licensing. 

Single User Key:  You DO NOT require new licensing.  However you will be sent a new license.dat file with your download.

Network Key:  You DO require new licensing. 

Network keys are being phased out and replaced with updated network options.  New product releases will not work with the Network keys.  You have the following choices.

• License to your PC License Server Ethernet Address. (Recommended)
• Obtain a new Rainbow Dongle for your PC License Server.
• License to a UNIX Server.  (Additional cost.)

STEP 2:  Obtain the Neuralog Product Update.

• Web site download
• FTP site download (requires password)
• Neuralog will ship a CDROM and paper documentation upon request.
• If you receive a new dongle, you should install latest Rainbow drivers (available on the CDROM).

STEP 3:  If you require New Licensing, provide Neuralog with updated information by completing the Licensing Key Selection Form.

STEP 4:  Install the Update.

• Neuralog will send you necessary passwords (usually through email).
• Neuralog will send you a new license.dat file.  Copy it to your NDS_HOME directory. 
• Neuralog Support: 281-240-2525 or support@neuralog.com.

NOTE:  Your product maintenance must be current to obtain an update.