NeuraLog Support

Support and Latest Updates

Contact support at support@neuralog.com
or 281-240-2525 x1.

Documentation
Release Notes
Drivers & Utilities
Licensing & Installation
FAQ

How do I find out what my license key # is to get online updates?

The license key # appears on the ‘About’ splash panel. To get there, start up the program and select Help -> About NeuraMap. All the information you will need is there.

You can also request an update or see if you need an update by choosing Help->Support->Check for Updates… This process will determine whether an update and/or new license file is needed, and allow you to easily make the request.


I’ve moved my Projects to a new drive. When I open old .nds files, the images won’t load with them. What’s wrong?

All .nds documents contain a file path that points to the image to be loaded. If the drive letter or any other part of the path has changed, you will need to re-direct the .nds file. Look in your /nds/bin directory to find a DOS-based program to fix this. It is called ndschtif.exe. If you start up DOS, change to this directory and type ‘ndschtif’, it will guide you through the rest.

Download the new NeuraLog 2022 Today